Specialising in tech support for adults 50+ - Primarily, yet not limited to serving Brisbane’s Northside - Flexible Hours (by appointment)

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Tech Help At Home

Last updated: 18/01/2026

Tech Help At Home is committed to protecting your privacy. This policy explains how I collect, use, and protect your personal information in accordance with Australian privacy laws.

1. What information I collect

I only collect personal information that is necessary to provide our services.

This may include:

Your name
Your phone number
Your email address
Your suburb or general location
Information you provide about your technology issue

I do not collect sensitive personal information unless you choose to share it with me.

2. How I collect your information

Your information may be collected when you:

Call me
Fill out a contact or enquiry form on this website
Email or message me directly

I do not use automated data collection beyond basic website functionality.

3. How I use your information

Your information is used only to:

Respond to your enquiry
Arrange and provide in-home technology help
Communicate with you about your appointment or service

I do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Website analytics and cookies

This website may use basic analytics tools to understand how visitors use the site (such as page visits and general location).

These tools:

Do not identify you personally
Are used only to improve my website and services

You can disable cookies in your browser if you prefer.

5. How I protect your information

I take reasonable steps to protect your personal information, including:

Limiting access to information
Using secure devices and services
Not storing unnecessary personal data

While no system is completely secure, I take privacy seriously and act responsibly.

6. Sharing your information

I do not share your personal information except:

Where required by law, or
If necessary, to provide the service you requested (for example, coordinating access if you request a referral to a specialist)

7. Accessing or correcting your information

You may request access to, or correction of, your personal information at any time by contacting me.

8. Changes to this policy

This Privacy Policy may be updated occasionally. The latest version will always be available on this website.

9. Contact me

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Tech Help At Home

Website: https://techhelpathome.com.au/contact