Disclaimer

Specialising in tech support for adults 50+ - Primarily, yet not limited to serving Brisbane’s Northside - Flexible Hours (by appointment)

Or Request Help Online

Tech Help At Home

Last updated: 18/01/2026

The information and services provided by Tech Help At Home orand Gary Simmons are intended to offer general assistance, guidance, and support with everyday technology.

By using my website or services, you acknowledge and agree to the following:

1. General information only

My services are provided on a best-effort basis and are intended to help explain, set up, and assist with everyday technology use.

I do not guarantee specific outcomes, performance improvements, or long-term results, as technology systems and software can change or behave unpredictably.

2. No professional or technical certification claims

Tech Help At Home or Gary Simmons does not claim to be a licensed computer technician, electrician, or cybersecurity specialist.

My services do not replace professional repair, electrical, data cabling, cybersecurity, or internet service provider support where such services are required.

3. No hardware or repair services

I do not:

Repair devices or replace internal components
Repair screens or physical damage
Modify hardware
Perform electrical or data cabling work

Any advice or guidance provided is limited to basic setup and use.

4. Cybersecurity and online risks

I do not provide services relating to:

Hacking
Phishing
Scams
Malware or virus removal
Cybercrime investigation

While I may offer general advice about safe technology use, Tech Help At Home or Gary Simmons is not responsible for losses or damages resulting from online activity, third-party services, or security breaches.

5. Data and personal responsibility

Clients are responsible for:

Backing up their data unless explicitly agreed otherwise
Maintaining account passwords and personal security
Following instructions provided during or after a service visit

I am not responsible for data loss, corruption, or access issues unless caused directly by our actions.

6. Third-party services and software

Tech Help At Home or Gary Simmons may assist with setting up or using third-party products, apps, or services.

I do not control or guarantee the availability, performance, or ongoing functionality of third-party software, devices, or services.

7. Limitation of liability

To the fullest extent permitted by Australian law, Tech Help At Home or Gary Simmons is not liable for any indirect, incidental, or consequential loss arising from the use of my services or website.

Where liability cannot be excluded, it is limited to the amount paid for the relevant service.

8. Changes to this disclaimer

This Disclaimer may be updated from time to time. The most current version will always be available on this website.

10. Contact me

If you have any questions about this Disclaimer, please contact:

Tech Help At Home

Website: https://techhelpathome.com.au/contact