Technology can feel confusing and frustrating — especially when things are meant to be “easy”, yet they're not
Many people with technology problems, particularly those over 50, can feel stuck, unsure who to ask, or tired of being told to “just Google it".
If that sounds familiar, you’re not alone — I can help.
I provide in-home technology support across Brisbane, specialising in helping adults over 50 to feel confident using everyday devices and software — or 'tech'.
The first hour is *$125. This includes identifying the exact problem and explaining in plain, simple English why it occurred. All appointments are 1-hour minimum.
*For Brisbane CBD, South Brisbane, Sunshine Coast & Gold Coast, an extra charge may apply for travel time.
Any additional time is charged at $100 per hour.
- Additional time is charged in 20 minute increments
- Prices are all inclusive with no extra or hidden charges.
- I will always ensure our session together meets your needs and leaves you confident moving forward.
- Repair devices, fix broken screens or replace parts
- Viruses, scams, or any cybercrime
- Liasing with internet providers (NBN, Telstra, Optus, etc.)
- Mounting TV's onto walls
- Electrical or data cabling work
If your problem needs a technician or specialist, I’ll explain why and help you decide on your next steps.
My name is Gary. I’m a patient, practical problem-solver who enjoys helping people feel confident using everyday technology.
As a former business owner and employer, I've been responsible for all kinds of tech for decades.
Also, I've been helping friends, family, and neighbours sort out their tech issues for many years. I bring the same calm, respectful approach into every home I visit.
Based on Brisbane’s Northside, I also service surrounding areas where possible.
- Police checked
- Adult education background
I help with common technology issues people face at home, including:
“I couldn’t get my new TV and Fire TV stick to work and was missing my favourite shows. Gary came over, set everything up properly, and showed me how to use it. He’s since helped with my printer and my new phone. Everything is working well now.”
— Heather C.
“My iPad had been so frustrating to use. Facebook wasn’t working properly, and everything kept freezing. Gary came over, updated it, set things up properly, and showed me how it all works. Now it runs smoothly, and I’m very relieved.”
— Ann B.
“Technology isn’t my thing. My old computer couldn’t be updated to Windows 11, and I didn’t know what to do. Gary explained the problem clearly, helped me choose a new computer that suited my needs, and set everything up when it arrived. Everything I use is now easy to access. I couldn’t be happier.”
— Sid H.
I'll confirm if it’s something I can help you with and we can arrange an appointment
© 2026 Gary Simmons - All rights reserved
I'm a senior helping other seniors by providing in-home support with everyday technology
Tech help for over 50s - Computer help at home - Primarily, yet not limited to serving Brisbane’s Northside - Flexible Hours (by appointment)
Feeling comfortable about using new devices
Getting all your tech working together smoothly
Get your computer, iPad, tablet, phone, Smart TV, and remotes set up and customised to work the way you want.
Get your Microsoft, Apple or Google apps, email and printer working properly, so you can use them confidently instead of wasting hours and getting nowhere.
Get your devices connected and syncing so you don't have to repeat the same tasks across multiple devices.
Setting up Streaming Services on your TV
Freeing up space and protecting what matters
I explain things clearly, simply and patiently, so you can feel more confident using and interacting with your technology.
Get your cloud storage and other backups organised so your devices run smoothly and your important photos, videos, documents, and files are protected.
Explaining what’s going on — without jargon
And resolving many other tech-related issues, including but not limited to:
- Helping you decide on which device might best suit your needs when upgrading
- Switching over to Apple
- Be your advocate in a device retail shop
- How to set up and use communication platforms, including Google, Amazon, YouTube, WhatsApp & Zoom
- How to use social media, including creating a Facebook page or a Group, Instagram, and even WordPress
- How to use AI
Get Netflix, Stan, BritBox, Paramount, etc, set up so you can use them anywhere. I also set up streaming devices such as Apple TV, Box Android TV, or Chromecast and your remotes
How It Works
Give me a call or for a faster response, submit the online form
If it’s outside of my scope, I explain why and point you in the right direction
Pricing
What I can't help you with:
Comments From People I've Helped
About
Being able to use apps and set up your printer
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